Customers are charged postage based on the weight of the order and where in the world the goods are being delivered. This is calculated for you in the website checkout area or by using the check delivery button above, making the shopping process quick and easy for our customers.
Make sure that all returned items are returned with the delivery note / invoice within 28 days normally.
Any items returned for reasons other than defects must be unused.
It is difficult for Treehouse to accept returns of items made specifically for the customer.
Credits/Refunds will not be issued for delivery costs and the customer is responsible for sending back the item.
NB: Due to our Covid 19 protocol returns are taking a little longer to process than normal as we are putting the packets into quarantine before opening them, please be patient and they will be sorted asap.
The fleece rug is a soft, warm rug suitable as an under rug or for travelling in.
- Reinforced front, cross straps underneath and contrasting trim.
- Made in your own colours.
- Choice of embroidery in plain font or script font. The script font can sometimes be difficult to read, please see image attached to check the letters required. £9.95 / name per side.
- If you would like your intiials on both sides please put your letters twice, leaving a space between, in the drop down box so the computer can work out the correct price @ £3.50 per letter eg TCM TCM. This example is to illustrate TCM to be embroidered on both sides.
We received our black rug with Delta Polo embroidered for Agatha today and its amazing. The thread works so well and it's incredibly smart. So please pass our thanks back to the team who clearly thought about finding a colour that worked against the black, thanks to you for your time in getting the order spot on.