Customers are charged postage based on the weight of the order and where in the world the goods are being delivered. This is calculated for you in the website checkout area or by using the check delivery button above, making the shopping process quick and easy for our customers.
Make sure that all returned items are returned with the delivery note / invoice within 28 days normally.
Any items returned for reasons other than defects must be unused.
It is difficult for Treehouse to accept returns of items made specifically for the customer.
Credits/Refunds will not be issued for delivery costs and the customer is responsible for sending back the item.
NB: Due to our Covid 19 protocol returns are taking a little longer to process than normal as we are putting the packets into quarantine before opening them, please be patient and they will be sorted asap.
A unique close fitting hoof boot designed to keep wounds, poultices and dressings clean. Bearing this in mind exuberant horses and those having undertaken a period of box rest may damage the boot by standing on it or doing racing stops. Please ensure the medical hoof boots is worn with an overreach boot on top of the medical hoof boot to help hold in place. (Woof do not recommend rubber overreach boots but to use a kevlar one or similar)
- Keeps wounds, poultices and dressings clean
- Reduces the amount of bandage needed
- Can be used for stable or turnout
- Durable - suitable for repeated use
- Grooved sole for improved grip
- Kevlar® interior for durability
- Asymmetric zip to prevent the zip opening
- Machine washable
- Not suitable for riding
- Not to be used instead of an overreach boot
- Close all straps prior to washing
- Machine wash max 30°C, gentle spin
- DO NOT tumble dry,
- DO NOT leave boots in strong sunlight
- How long will they last?
They should last for 2 – 3 weeks turn out or longer if stabled. The biggest danger to the longevity of the boot is if the horse were to stand on it and damage it – they are not indestructible!
- Can I turnout in these?
Yes. Ground conditions must be reasonably dry and for the benefit of the horses comfort, fairly flat. We would not recommend you try and use them in very wet and muddy conditions.
- How easy are they to put on?
These boots should be a snug fit (think wetsuit), you may need a couple of goes to get the hang of it but after that it should be very straight forward. There are video guides on the website to show you how to put them on.
- How long can you leave them on for?
Common sense must prevail! The boot is not breathable as its designed to be water resistant so we would suggest that the maximum length of use during any one ‘fitting’ is one week.
- Is there any guarantee on them?
The boot is not indestructible and the product is not guaranteed against breakage due to the horse standing on the boot.
- Are they waterproof?
The zip is not waterproof.
- Are they breathable?
Measure, Measure, Measure…
The MHB is designed to be a snug fit so it doesn’t fall off. If you do not measure accurately or buy a size too big it can result in damage to the MHB due to the boot being trodden on by the other foot.
Measuring Rules: i) Measure width carefully before bandaging, with or without shoe, ii) Choose size per guide (don’t go to next size up), iii) No need to add extra for dressings