Customers are charged postage based on the weight of the order and where in the world the goods are being delivered. This is calculated for you in the website checkout area or by using the check delivery button above, making the shopping process quick and easy for our customers.
Make sure that all returned items are returned with the delivery note / invoice within 28 days.
Any items returned for reasons other than defects must be unused.
It is difficult for Treehouse to accept returns of items made specifically for the customer.
Credits/Refunds will not be issued for delivery costs and the customer is responsible for sending back the item.
Too many choices? Why not treat someone with a Treehouse gift voucher so they can choose themselves! We can personalise the discount code eg HAPPYBIRTHDAYTREE , so just let us know in the comment section at the end of the order and we will try our best.
Treehouse gift vouchers make an ideal present, available in £5, £10, £20 or £50 amounts. Multiple vouchers can be purchased to make up a specific amount if different required.
Use DISCOUNT CODE VOUCHERPOST in the code box at the end of the order and allow 2-3 working days for these to be sent Royal Mail first class.
May I take this opportunity to thank you for the fantastic service I have received the last 3 times I have ordered from yourselves.